Loading... Please wait...
 Loading... Please wait...

Terms and Conditions

Terms and Conditions

Overview for Northwest Vape .COM

All customers are required to agree to the following terms and conditions when they place any orders on this website. All purchases will be immediately cancelled if the customer does not agree to abide by the following terms;

 

Age: The minimum legal age to purchase or otherwise obtain and use vaping products or view this website in the majority of the United States of America is 18 years old. In California or Hawaii the legal age is 21. By accepting these stated terms and conditions or by attempting to purchase products from Northwest Vape or it's partners you certify and affirm, under the penalties of perjury, that at the time of completing this purchase process  you are old enough to be legally permitted to purchase and use vapor products in your city, state, and country.

 

Verification: Washington SB6328 Sec 17.6 state law requires all online retail e-commerce sites to contact all retail customers to receive proof of legal age and proof that credit cards used are issued in their name. By accepting these terms and conditions you are confirming that you fully understand and agree to participate in our age verification process before any purchases are delivered. Retail customers will receive a post-checkout confirmation email from our age-verification partners at Verify Ninja that will require proof of age in the form of a valid government issued ID along with a photo of you holding your ID to confirm that your face matches. Further documentation may be requested in certain situations to validate your correct legal age. Verify Ninja will require that these documents be submitted through their smartphone app. All retail purchases WILL NOT ship until Verify Ninja receives digital images of your documents and confirms your legal age. If you fail to provide requested proof of age your purchase will be cancelled. If you are not able to or not willing to use Verify Ninja's app please email a copy of your ID along with a photo of you holding your ID to info@northwestvape.com for manual review. Manual age verification may delay approved purchase ship dates.

 

Shipping: Certain products Northwest Vape carriers may ship from different warehouse locations and your order may be delivered in multiple packages. Depending on the shipping location please be aware delivery time could take 7 days, and in rare cases may take longer. We will do everything we can to get your products in your hand as fast as possible. Contact us with any questions or concerns you might have with our shipping terms.

You can read more about Northwest Vape's Shipping Policy Here 

 

Return Policy: All retail e-Liquid sales are final. Due to taste being subjective, we cannot offer returns, refunds or exchanges on eliquid.

No returns on open products. Exchanges on defective products are on a case by case situation at our discretion.

You can read more about Northwest Vape's Return Policy Here 

 

Nicotine: E-juice may contain nicotine, which is addictive. It should only be used by current smokers. Pregnant women and minors should not use these products. Those with medical conditions should consult a physician before using nicotine products.

You can read more about Northwest Vape Nicotine Warning Here

 

 

Questions, Comments, or Concerns? Let us know using the form below and we will get back to you asap.


   Full Name
*  Email Address
   Company Name
   Phone Number
   Order Number
   RMA Number
*  Details
*  Captcha Check

Please copy the characters from the image into the text field below. Doing this helps us prevent automated submissions.

img